A Little About Us (written by Maximus, the owner)

Crazy Muscle was started in the winter of 2003, but not by us.

We bought the business in 2008 and the original owner guaranteed us that the website would generate at least $2,000 in monthly revenue for the first 6 months.

He ended up writing us a check to cover the difference for 4 out of those 6 months.

Fast forward to today.

Crazy Muscle is profitable, we proudly employ hard-working Americans and we have NO INVESTORS. This means we get to operate how we want instead of being tied to someone else's agenda of sacrificing our values to maximize our profits.

Everything we do is based on one core principle, which is this.

To help you CRUSH your limiting beliefs and conquer the staggering mountain in your path.

Our customer service team is here to prove it. In fact, everybody who touches our customer service emails is NASM, CPT or ISSA-certified.

If you email us or call us to ask a question, know that you're talking to somebody who has devoted their life to helping people improve their fitness.

Check out our playbook for actionable exercise & nutrition tips written by our resident expert trainer, Jeff Smith.

The products we manufacture also happen to be among the top brands on Amazon.

In fact, our creatine is the #7 best-selling creatine brand on Amazon.

 

 

The head of our formulation team comes from an independent company that tests supplements (funded by Mark Cuban). They find out whether products have what they claim and if they have any harmful ingredients or contaminants.

Our products are science-based and made in a 80,000 sq ft cGMP facility assessed by NSF international. This means that each batch is made the same every single time.

 

CrazyMuscle.com is based in Mill Creek, Washington (about 20 minutes north of Seattle).

Our mailing address is: 

914 164th St SE, Ste B12 #332

Mill Creek, WA 98012

 

A Little About You

You’re someone who doesn’t settle.

Taking your fitness to the next level is in your DNA.

You would rather stack on another plate instead of taking the easy path of least resistance.

Wasting time and resources isn’t something you take lightly, and neither do we.

You’re cut from a different cloth than the people around you...and you like it.

We take our product formulation seriously so our products don’t waste your time and money.

So whatever your limiting beliefs are, we are here to help you CRUSH them.

 

Why Trust Us?

Products

We sell 2 types of supplements on our website.

Ones we formulate and manufacture ourselves.

Manufacturing occurs in a facility that is FDA Registered and Inspected as well as having cGMP (Current Good Manufacturing Practice) certifications assessed by NSF.

Tons and tons of research go into every single product we create.  Thousands of competitor’s Amazon reviews are combed through. We choose to only work with folks who have the same level of standards as we do especially when it comes to formulating a product that goes into your body.

For example, our creatine is the #8 best-selling brand on Amazon because:

  • First off, it comes in a pill as opposed to messy powders that inconveniently require you to carry around a shaker bottle

  • 3 pills get you 5,000mg per serving as opposed to 8 pills from competitor brands

  • We added 2 additional blends with monohydrate to maximize ATP levels and absorption

  • ...and hundreds of other reasons from super happy customers

In fact, Nick English who writes for outlets like BarBend, Men's Health, VICE, and Popular Science rated our creatine 9/10 for effectiveness.

Check out our creatine along with all of the other products we’ve made so far.

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The other type of supplement we sell are the ones we re-sell from other brands.

We have a very strict “No work, No sell” policy on everything we have on our website.

That means that if a product doesn’t work, gets bad reviews or simply doesn’t sell, we delete those products off of our website.

We’re not trying to have the “largest selection of products”, but rather a collection of products that work.

 

Care

Whether you fire off an email, start a live chat or give us a call, you’ll always get a personal response from someone based here in the United States.

Everybody on staff who has the privilege of interacting with our customers has 2 rules.

  1. Do not try to sell products

  2. Everybody we interact with should be able to walk away with at least 1 action item to implement for free

Customer service is something we’re obsessed with.

Since we can’t compete with multi-million dollar marketing budgets, building an army of sponsored influencers and the biggest selection of products online, caring for our customers is one of the primary driving factors that help us grow every year.

 

Shipping

Orders placed by 2 PM (PST) are shipped that day.

Free U.S. shipping for any order over $125.

If you can’t commit to spending $125 yet, we have one of the most competitive shipping rates online starting at $2 flat rate.

 

Satisfaction

As a first-time customer, if you order any of the supplements we manufacture ourselves and don’t like it, it's yours to keep.  Products must have the "Crazy Muscle" logo on the label in order to qualify. 

Just email us and you'll get store credit to try any of our other products.

No messy forms or a requirement to return the unused products.

Fraud is everywhere online so in order to protect us, the satisfaction guarantee is only valid for first time purchases of single-bottle products (stacks are not included and limit 1 reimbursement per product) and valid up to 30 days after purchase.

If you order any of the supplements we do NOT manufacture ourselves and don’t like it, we will work with you diligently so you get the results you're working towards.

 

Security

Trust is critical when you’re looking to buy something from a website you may have never heard of.

If you scroll down to the bottom of this page and hover your mouse over the green lock icon that says “Comodo Secure”, you’ll see that we actually have a legitimate certificate.

This SSL certificate is issued through Comodo, one of the world’s largest certificate issuers.

Your transactions are completely safe and secure with full 128/256 bit encryption, full PCI-compliance and up to $1,750,000 warranty.

We don’t store your card info and our processing merchant happens to be the 2nd largest bank in the United States.

 

Beliefs

We all live by a set of standards.  Here are the core values that set us apart from the thousands of other supplement companies out there.

  1. Mindset - Whether you think you can or you think you can’t, you’re right. Being in the right mental state is absolutely critical whether you’re getting ready to hit the gym, plan your meals for the week or show up to work. Make sure you show up with your game face on because if you aren’t at 100%, there’s no way you can give our customers 100%.

  2. Respect - No matter what opponent you face whether it’s an opponent, a goal, a record or a limiting belief, you need a healthy understanding not just of your opposition, but also of yourself. Knowing your limits and strengths allows you to unravel your opponent’s strengths and take advantage of their limits. Our customers are people who have strengths and weaknesses just like we do. Do whatever it takes to understand where they’re at so we can help them in the best possible way.

  3. Trust - Without it, you have zero value in this world. Trust is the currency that allows you to make progress. Not just with others but more importantly with yourself. If you start to lose trust in yourself, those limiting beliefs you’re trying to crush get stronger and stronger. Everything we do is building trust within us and with our customers.

  4. Curiosity - This is the most powerful thing you own. More than the car parked in your driveway. More than the fancy watch on your wrist. Nothing drives progress faster and more effectively than curiosity will. Always try to inspire our customers to dream a bigger dream and live a better life.

  5. Grit - Having curiosity is step 1. Being determined to roll up your sleeves and get things done is what separates those who simply dream vs those who LIVE the dream. Always try to inspire our customers to take actionable steps with their goals.

  6. Fun - Life isn’t meant to follow a bunch of rules and then die. Psychological egoism is the view that humans are always motivated by self-interest and selfishness. If something isn’t fun, it won’t take long before you lose enough interest to quit. Our customers who trust us enough to browse our website and purchase our products are our friends and should always be treated as such.

 

Without you, I literally have no purpose of running just another supplement brand.

I may not have all of the answers to your questions, but I'm pretty damn good at finding people who do have the answers.

So from all of us here at Crazy Muscle, thank you.

 

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Maximus, Owner